Terms of Service

1. Acceptance of Terms

By accessing and using Prismity, Inc. (dba CompanyIntel.ai) ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Prismity, Inc. (dba CompanyIntel.ai) provides competitive intelligence and monitoring services for businesses ("the Service"). The Service includes tracking and analyzing publicly available information about specified companies.

3. User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Subscription and Payments

Access to the Service requires a paid subscription. All payments are non-refundable unless otherwise required by law. Subscription fees are billed in advance on a recurring basis.

4.1. Refund Policy

We offer a 14-day money-back guarantee on all new subscriptions. To request a refund:

• Contact our support team at [email protected]
• Provide your account email and reason for refund
• Refunds will be processed within 5-7 business days

After the 14-day period, subscriptions are non-refundable for the current billing period.

4.2. Cancellation Policy

You may cancel your subscription at any time:

• Log into your account and go to Subscription Settings
• Click "Cancel Subscription"
• Your service will continue until the end of the current billing period
• No partial refunds are provided for unused periods

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Resell or redistribute the Service without authorization

6. Data Usage

We collect and analyze only publicly available information. You are responsible for ensuring you have the right to monitor any companies you track through our Service.

7. Termination

We reserve the right to terminate or suspend access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

9. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the Service.

10. Contact

For questions about these Terms, please contact us at [email protected]